CompTIA CTT+ Certified Technical Trainer All-in-One Exam Guide by Joseph Phillips

Author:Joseph Phillips
Language: eng
Format: epub
Publisher: McGraw Hill LLC
Published: 2012-01-15T00:00:00+00:00

Questions and Answers

1. Beth is about to teach a technical class at a client’s site. The technical class requires the classroom be configured with multiple networks, servers, and databases. Beth would like to have access to the training room a day before the class begins, but due to travel restrictions she can’t. Beth’s supervisor assures Beth that the room will be configured properly by the technician at the client’s site. Which one of the following is the best choice of action for Beth in this instance?

A. Beth should send detailed instructions to the client on how to configure the classroom.

B. Beth should call the client to make certain the room is configured properly by walking the client’s technician through each step of the configuration process.

C. Beth should cancel the class and move it to a date when she can configure the classroom.

D. Beth should create a configuration checklist to ensure the classroom is configured properly.

D. Beth should create a checklist to test the room’s configuration. A is not the best choice, as her supervisor has already made arrangements with the client to configure the training room. B isn’t the best choice; communicating with the client is a good idea, but the checklist is proof that the room is configured properly. In addition, it’s not feasible for Beth to walk the client through the configuration over the phone and may be demeaning to the client. C isn’t likely to happen, as Beth probably doesn’t have the authority to cancel and reschedule the class.

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